Original review: Feb. 5, 2018 I took the train Fri night Feb 2nd out of Champaign IL to Homewood IL.

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Antec H2o 920 Software. The train did not leave Champaign on time and there was a 20 min delay or so almost to Homewood. Then when I got to Homewood I walked into this cold, dark, poorly lit like concrete underground tunnel which had so many steps. I left Homewood Sunday morning Feb 4th and again the train was late and delayed.

I was scheduled to arrive in Champaign at 10:30am but the train got into Champaign around 12:15 instead and I live 45 mins or so west of Champaign so I got home in the afternoon. The plus side was friendly helpful conductors and staff. Too many delays. Original review: Feb. 4, 2018 On October 2016 I tried get a refund for a round trip fare to Florida but was told I could only receive a voucher. This meant that I was obligated to travel within a year or lose the entire round trip fare. In October 2017 I contacted them because I could not travel due to the hurricane damages in Florida.

I was told that the voucher needed to be use before the expiration date or lose it. I lost almost $300.00. This is the last time that our family will travel on Amtrak and I will share this experience with others. Original review: Jan. 25, 2018 It was the last train of night to San Diego. We made a stop in old town. I thought it was a good time to have smoke.

I was the only one to get off. Before I could light smoke, the door on the train closed. I said oh no, then the train started moving and I said oh no. So I turned around and started walking not knowing where I was. Finally I found some people and asked them what direction San Diego was. By the time I got downtown the station was closed.